Customer-focused quality : what to do on Monday morning / Tom Hinton, Wini Schaeffer.

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Material type: Text

TextLanguage: English Publisher: Englewood Cliffs, N.J. London : Prentice Hall, c1994Description: xiii, 273 p. ill. 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	Högskolan Väst Övre plan (3rd floor)	Våning 3	658.812 Hinton	Available		2001564600482

Total holds: 0

Includes bibliographical references (p. 261-263) and index.