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Customer-focused quality : what to do on Monday morning / Tom Hinton, Wini Schaeffer.
Material type:
TextLanguage: English Publisher: Englewood Cliffs, N.J. London : Prentice Hall, c1994Description: xiii, 273 p. ill. 24 cmISBN: - 013189630X
- 658.812 20
- 658.812 20
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Book | Högskolan Väst Våning 3 | Våning 3 | 658.812 Hinton | Available | 2001564600482 |
Total holds: 0
Includes bibliographical references (p. 261-263) and index.