Customer-focused quality : what to do on Monday morning / Tom Hinton, Wini Schaeffer.

By:

Contributor(s):

Material type: Text

TextLanguage: English Publisher: Englewood Cliffs, N.J. London : Prentice Hall, c1994Description: xiii, 273 p. ill. 24 cmISBN:

Subject(s):

DDC classification:

Holdings
Item type	Current library	Call number	Status	Barcode
Book	Högskolan Väst Övre plan / Upper floor	658.812 Hinton	Available	2001564600482

Total holds: 0

Includes bibliographical references (p. 261-263) and index.