Image from Amazon.com
Customer-focused quality : what to do on Monday morning / Tom Hinton, Wini Schaeffer.
Material type:
TextLanguage: English Publisher: Englewood Cliffs, N.J. London : Prentice Hall, c1994Description: xiii, 273 p. ill. 24 cmISBN: - 013189630X
- 658.812 20
- 658.812 20
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Book | Högskolan Väst Övre plan / Upper floor | 658.812 Hinton | Available | 2001564600482 |
Total holds: 0
Includes bibliographical references (p. 261-263) and index.