Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / Gary Heil, Tom Parker, Rick Tate.

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Material type: Text

TextLanguage: English Publisher: New York ; London : Van Nostrand Reinhold, c1995Description: xviii, 290p 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	Högskolan Väst Övre plan (3rd floor)	Våning 3	658.812 Heil	Available		2003356600409

Total holds: 0

Includes index