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Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / Gary Heil, Tom Parker, Rick Tate.

By: Contributor(s): Material type: TextLanguage: English Publisher: New York ; London : Van Nostrand Reinhold, c1995Description: xviii, 290p 24 cmISBN:
  • 0442018525
Subject(s): DDC classification:
  • 658.812 21
  • 658.812 21
Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Book Högskolan Väst Övre plan / Upper floor 658.812 Heil Available 2003356600409
Total holds: 0

Includes index