The brave new service strategy : aligning customer relationships, market strategies, and business structures / Barbara A. Gutek and Theresa Welsh
Material type:
- 0-8144-0527-4 (inb.) ;
- 658.812 21
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Book | Högskolan Väst Våning 3 | Våning 3 | 658.812 Gutek | Available | 6005320008730 |
Total holds: 0