Benchmarking : the search for industry best practices that lead to superior performance / Robert C. Camp.
Material type:
- 0873890582
- 0527916358
- 658.4 19
- Qba
- Qbiab
Contents:
1. Introduction -- 2. Why benchmark? -- 3. What to benchmark -- 4. Identifying comparative companies -- 5. Data collection methods -- 6. Determining the current competitive gap -- 7. Projecting future performance -- 8. Communicating benchmark findings -- 9. Establishing functional goals -- 10. Developing action plans -- 11. Implementing specific actions and monitoring progress -- 12. Recalibrating -- 13. Beyond benchmarking
Item type | Current library | Call number | Status | Barcode | |
---|---|---|---|---|---|
Book | Högskolan Väst Övre plan / Upper floor | 658.47 Camp | Available | 2003718600449 |
Total holds: 0
1. Introduction -- 2. Why benchmark? -- 3. What to benchmark -- 4. Identifying comparative companies -- 5. Data collection methods -- 6. Determining the current competitive gap -- 7. Projecting future performance -- 8. Communicating benchmark findings -- 9. Establishing functional goals -- 10. Developing action plans -- 11. Implementing specific actions and monitoring progress -- 12. Recalibrating -- 13. Beyond benchmarking