The one to one manager : real-world lessons in customer relationship management / Don Peppers and Martha Rogers

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Material type: Text

TextPublication details: Oxford : Capstone, cop. 2000Description: 268 s. ; 20 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	Högskolan Väst Övre plan (3rd floor)	Våning 3	658.812 Peppers	Available		6005320023667

Total holds: 0

Includes bibliographical references and index