The one to one manager : real-world lessons in customer relationship management / Don Peppers and Martha Rogers

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TextPublication details: Oxford : Capstone, cop. 2000Description: 268 s. ; 20 cmISBN:

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Book	Högskolan Väst Övre plan / Upper floor				658.812 Peppers					Available			6005320023667

Total holds: 0

Includes bibliographical references and index