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Dissatisfaction with services : the impact of satisfaction with service recovery on corporate image and future repurchase intention / by Tor Wallin Andreassen
Material type:
TextSeries: Research reports / School of Business, Stockholms universitet ; 1997:5Publication details: Stockholm : Univ., 1997 ; Description: [2], 331 s. : tab. ; 25 cmISBN: - 91-7153-683-3
- 658.8 22 (machine generated)
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Book | Högskolan Väst Övre plan / Upper floor | 658.812 Andreassen | Available | 6005320008788 |
Total holds: 0
Diss. Stockholm : Univ.