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Benchmarking för bättre kundservice / Glen Peters ; översättning: Kjell Langhed.

By: Contributor(s): Material type: TextLanguage: Swedish Original language: English Series: Financial times-serienPublisher: Göteborg : ISL (Institutet för säljträning och ledarutveckling, 1995Manufacturer: Oskarshamn : PrimoDescription: 184 s. ill., diagr., tab. 24 cmISBN:
  • 9176980502
Subject(s): DDC classification:
  • 658.8 22 (machine generated)
Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Book Högskolan Väst Övre plan / Upper floor 658.4013 Peters Available 6005320008843
Total holds: 0

Li:S