APA

Hofer J. (., . (1989). Glossary of terms used in the management of quality 450 terms with English definitions and equivalents in Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish (EOQC). : European Organization for Quality (EOQC).

Chicago

Hofer Judith (ed.), . 1989. Glossary of terms used in the management of quality 450 terms with English definitions and equivalents in Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish (EOQC). : European Organization for Quality (EOQC).

Harvard

Hofer J. (., . (1989). Glossary of terms used in the management of quality 450 terms with English definitions and equivalents in Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish (EOQC). : European Organization for Quality (EOQC).

MLA

Hofer Judith (ed.), . Glossary of terms used in the management of quality 450 terms with English definitions and equivalents in Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish (EOQC). : European Organization for Quality (EOQC). 1989.