APA
Hofer J. (., . (1989). Glossary of terms used in the management of quality 450 terms with English definitions and equivalents in Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish (EOQC). : European Organization for Quality (EOQC).
Chicago
Hofer Judith (ed.), . 1989. Glossary of terms used in the management of quality 450 terms with English definitions and equivalents in Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish (EOQC). : European Organization for Quality (EOQC).
Harvard
Hofer J. (., . (1989). Glossary of terms used in the management of quality 450 terms with English definitions and equivalents in Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish (EOQC). : European Organization for Quality (EOQC).
MLA
Hofer Judith (ed.), . Glossary of terms used in the management of quality 450 terms with English definitions and equivalents in Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish (EOQC). : European Organization for Quality (EOQC). 1989.