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Customer service on the Internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne
Material type:
TextPublication details: New York : Wiley, cop. 2000Edition: 2. edDescription: 351 s. (351 s.) : illISBN: - 0-471-38258-2
- 658.81202854678 21
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|
| Book | Högskolan Väst Övre plan (3rd floor) | Våning 3 | 658.812 Sterne | Available | 6005320023664 |
Total holds: 0