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Customer service on the Internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne

By: Material type: TextTextPublication details: New York : Wiley, cop. 2000Edition: 2. edDescription: 351 s. (351 s.) : illISBN:
  • 0-471-38258-2
Subject(s): DDC classification:
  • 658.81202854678 21
Other editions:
Item type Current library Collection Call number Status Date due Barcode Item holds
Book Högskolan Väst Övre plan (3rd floor) Våning 3 658.812 Sterne Available 6005320023664
Total holds: 0

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