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Beyond customer satisfaction to customer loyalty : the key to greater profitability / Keki R. Bhote

By: Material type: TextTextSeries: AMA management briefingPublication details: New York : American Management Association, 1996Description: 148 s. : illISBN:
  • 0-8144-2362-0 ;
Subject(s): DDC classification:
  • 658.812 20
  • 658.8 12 20
Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Book Högskolan Väst Våning 3 Våning 3 658.812 Bhote Available 6005320008785
Total holds: 0

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