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Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance / Florence M. Stone.

By: Material type: TextPublication details: New York : American Management Association, cop. 2007Edition: 2nd edDescription: vi, 230 s. ; 24 cmISBN:
  • 0-8144-7385-7 (inb.)
  • 978-0-8144-7385-6 (inb.)
Other title:
  • Coaching, counseling and mentoring
Subject(s): DDC classification:
  • 658.3124 22
  • 658.3/124 22
Online resources:
Contents:
Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.
Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Book Högskolan Väst Övre plan / Upper floor 658.3124 Stone Available 6004300008661
Total holds: 0

Includes index.

Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.

Dawson