Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance / Florence M. Stone.
Material type:
- 0-8144-7385-7 (inb.)
- 978-0-8144-7385-6 (inb.)
- Coaching, counseling and mentoring
- 658.3124 22
- 658.3/124 22
Item type | Current library | Call number | Status | Barcode | |
---|---|---|---|---|---|
Book | Högskolan Väst Övre plan / Upper floor | 658.3124 Stone | Available | 6004300008661 |
Includes index.
Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.
Dawson