Skilled interpersonal communication : research, theory, and practice / Owen Hargie and David Dickson
Material type:
TextPublication details: London : Routledge, 2003Edition: 4. edDescription: 542 s. illISBN: - 0-415-22720-8 (pbk.)
- 0-415-22719-4 (hbk)
- 302.2 22/swe
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Book | Högskolan Väst Entréplan / Entrance floor | 302.2 Hargie | Available | 6004300018980 |
Föregående uppl. med titeln: Social skills in interpersonal communication
Includes bibliographical references and index
Introduction : the importance of interpersonal skills -- Interpersonal communication : a skill-based model -- Nonverbal communication -- Rewarding and reinforcing -- Questioning -- Reflecting -- Listening -- Explaining -- Self-disclosure -- Set induction and closure -- Assertiveness -- Influence and persuasion -- Negotiating -- Groups and group interaction -- Concluding comments.