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Lean Six Sigma for service : how to use Lean Speed and Six Sigma quality to improve services and transactions / Michael L. George
Material type:
TextPublication details: New York : McGraw-Hill, cop. 2003Description: xiv, 386 s. : illISBN: - 0-07-141821-0 :
- 658.562 22
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
| Book | Högskolan Väst Övre plan / Upper floor | 658.562 George | Available | 6004300036771 |
Total holds: 0