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The Toyota way to service excellence : lean transformation in service organizations / Jeffrey K. Liker, Karyn Ross.
Material type:
TextLanguage: English Publisher: New York : McGraw-Hill Education, [2017]Description: xxviii, 419 pages illustrations 24 cmContent type: - text
- unmediated
- volume
- 9781259641107
- 338.762920952 23/swe
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Book | Högskolan Väst Entréplan / Entrance floor | 338.76292 Liker | Available | 6004300068434 |
Total holds: 0
Includes bibliographical references (pages 401-405) and index