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The Routledge handbook of language in the workplace / edited by Bernadette Vine.

Contributor(s): Material type: TextTextSeries: Routledge handbooks in applied linguisticsPublisher: New York, NY : Routledge, 2018Copyright date: ©2018Description: 1 online resource (xxvi, 444 pages.)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781315690001 (electronic bk.)
  • 1315690004 (electronic bk.)
Subject(s): Additional physical formats: No titleDDC classification:
  • 420.1/41 23
Online resources:
Contents:
Part 1: Theoretical and methodological approaches -- 1. Interactional sociolinguistics -- 2. Conversational analysis -- 3. Critical discourse studies -- 4. Linguistic ethnography -- 5. Corpus linguistic -- 6. (Im)politeness theory -- 7. Rapport management -- 8. Social constructionism -- 9. Communities of practice -- 10. Genre theory -- Part 2: Different workplace settings -- 11. Corporate settings -- 12. Language in blue-collar workplaces -- 13. Language in legal settings -- 14. Service encounters -- 15. Call centre discource -- 16. Genetic counseling -- Part 3: Key areas of workplace talk -- 17. Directives in workplace discource -- 18. Relational talk at work -- 19. Humour in the workplace -- 20. Workplace narratives -- 21. Miscommunication at work -- 22. Conflicted talk -- 23. Argumentation in the workplace -- 24. Interpreting in the workplace -- Part 4: Identity in the workplace -- 25. Gender and the workplace -- 26. Leadership -- 27. Intercultural communication in the workplace -- 28. Identity in the workplace in a context of increasing multilingualism -- 29. Men's talk in women's work: doing being a nurse -- 30. Professional identity construction: cabin crew discourse -- Part 5: Applications -- 31. Vocational education -- 32. Gender, language, and leadership: enabled women leaders -- 33. Language preparation for internationally educated professionals -- 34. Language learning on-the-job.
No physical items for this record

Includes bibliographical references and index.

Part 1: Theoretical and methodological approaches -- 1. Interactional sociolinguistics -- 2. Conversational analysis -- 3. Critical discourse studies -- 4. Linguistic ethnography -- 5. Corpus linguistic -- 6. (Im)politeness theory -- 7. Rapport management -- 8. Social constructionism -- 9. Communities of practice -- 10. Genre theory -- Part 2: Different workplace settings -- 11. Corporate settings -- 12. Language in blue-collar workplaces -- 13. Language in legal settings -- 14. Service encounters -- 15. Call centre discource -- 16. Genetic counseling -- Part 3: Key areas of workplace talk -- 17. Directives in workplace discource -- 18. Relational talk at work -- 19. Humour in the workplace -- 20. Workplace narratives -- 21. Miscommunication at work -- 22. Conflicted talk -- 23. Argumentation in the workplace -- 24. Interpreting in the workplace -- Part 4: Identity in the workplace -- 25. Gender and the workplace -- 26. Leadership -- 27. Intercultural communication in the workplace -- 28. Identity in the workplace in a context of increasing multilingualism -- 29. Men's talk in women's work: doing being a nurse -- 30. Professional identity construction: cabin crew discourse -- Part 5: Applications -- 31. Vocational education -- 32. Gender, language, and leadership: enabled women leaders -- 33. Language preparation for internationally educated professionals -- 34. Language learning on-the-job.

Electronic reproduction. London Available via World Wide Web.

Description based on print version record.