Quality : from customer needs to customer satisfaction / Bo Bergman, Ingela Bäckström, Rickard Garvare, Bengt Klefsjö.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- text
- unmediated
- volume
- 9789144140261
- 658.562 23/swe
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Course book | Högskolan Väst Övre plan (3rd floor) | Våning 3 | 658.562 Bergman | Available | 6004300073624 | |||
Course book reference | Högskolan Väst Övre plan (3rd floor) | 658.562 Bergman | Läses i biblioteket - Library use only | 6004300073625 |
Tidigare utgåva av Bo Bergman och Bengt Klefsjö
Omslag: "Study, act, plan, do"
A new business landscape has emerged: digital developments are accelerating, offers are created by integrating goods and services, sustainability is increasingly recognized as a vital quality dimension, and global competition has intensified...[Bokinfo]