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Quality : from customer needs to customer satisfaction / Bo Bergman, Ingela Bäckström, Rickard Garvare, Bengt Klefsjö.

By: Contributor(s): Material type: TextLanguage: English Publisher: Lund : Studentlitteratur, [2022]Manufacturer: 2022Edition: Fourth editionDescription: 720 sidor illustrationer 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9789144140261
Subject(s): DDC classification:
  • 658.562 23/swe
Other classification:
  • Qbia
Summary: A new business landscape has emerged: digital developments are accelerating, offers are created by integrating goods and services, sustainability is increasingly recognized as a vital quality dimension, and global competition has intensified...[Bokinfo]
Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Course book Högskolan Väst Övre plan / Upper floor 658.562 Bergman Available 6004300073624
Course book reference Högskolan Väst Övre plan / Upper floor 658.562 Bergman Läses i biblioteket - Library use only 6004300073625
Total holds: 0

Tidigare utgåva av Bo Bergman och Bengt Klefsjö

Omslag: "Study, act, plan, do"

A new business landscape has emerged: digital developments are accelerating, offers are created by integrating goods and services, sustainability is increasingly recognized as a vital quality dimension, and global competition has intensified...[Bokinfo]