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Quality : from customer needs to customer satisfaction / Bo Bergman, Ingela Bäckström, Rickard Garvare, Bengt Klefsjö.

By: Contributor(s): Material type: TextTextLanguage: English Publisher: Lund : Studentlitteratur, [2022]Manufacturer: 2022Edition: Fourth editionDescription: 720 sidor illustrationer 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9789144140261
Subject(s): DDC classification:
  • 658.562 23/swe
Other classification:
  • Qbia
Summary: A new business landscape has emerged: digital developments are accelerating, offers are created by integrating goods and services, sustainability is increasingly recognized as a vital quality dimension, and global competition has intensified...[Bokinfo]
Holdings
Item type Current library Call number Status Barcode
Course book Högskolan Väst Övre plan / Upper floor 658.562 Bergman Available 6004300073624
Course book reference Högskolan Väst Övre plan / Upper floor 658.562 Bergman Läses i biblioteket - Library use only 6004300073625
Total holds: 0

Tidigare utgåva av Bo Bergman och Bengt Klefsjö

Omslag: "Study, act, plan, do"

A new business landscape has emerged: digital developments are accelerating, offers are created by integrating goods and services, sustainability is increasingly recognized as a vital quality dimension, and global competition has intensified...[Bokinfo]