Quality : from customer needs to customer satisfaction / Bo Bergman, Ingela Bäckström, Rickard Garvare, Bengt Klefsjö.
Material type:
- text
- unmediated
- volume
- 9789144140261
- 658.562 23/swe
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|
Course book | Högskolan Väst Våning 3 | Våning 3 | 658.562 Bergman | Available | 6004300073624 | ||
Course book reference | Högskolan Väst Våning 3 | 658.562 Bergman | Läses i biblioteket - Library use only | 6004300073625 |
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A new business landscape has emerged: digital developments are accelerating, offers are created by integrating goods and services, sustainability is increasingly recognized as a vital quality dimension, and global competition has intensified...[Bokinfo]