The design thinking toolbox : a guide to mastering the most popular and valuable innovation methods / Michael Lewrick, Patrick Link, Larry Leifer.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- text
- computer
- online resource
- 9781119629245
- 1119629241
- 9781119629214
- 1119629217
- Design thinking toolbox. English
- 658.4/094 23
- HD30.29 .L49 2020
Includes bibliographical references and index.
Intro -- The Design Thinking Toolbox -- Preface -- Contents -- The Toolbox in a nutshell -- The global survey -- Results of the survey -- What is design thinking? -- Design thinking? -- Who is Lilly? -- Quick start -- The Toolbox -- Warm-ups that fit the setting -- Popular warm-ups -- Clapping game -- Bingo -- Stop & go -- 30 circles -- Ninja -- Marshmallow challenge -- Phase: Understand -- Problem statement -- Design principles -- Interview for empathy -- Explorative interview -- Ask 5x why -- 5W+H questions -- Jobs to be done -- Extreme users/Lead users -- Stakeholder map
Emotional response cards -- Phase: Observe -- Empathy map -- Persona/User profile -- Customer journey map -- AEIOU -- Analysis questions builder -- Peers observing peers -- Trend analysis -- Phase: Define point of view -- "How might we ..." question -- Storytelling -- Context mapping -- Define success -- Vision cone -- Critical items diagram -- Phase: Ideate -- Brainstorming -- 2x2 Matrix -- Dot voting -- 6-3-5 Method -- Special brainstorming -- Analogies & benchmarking as inspiration -- NABC -- Blue ocean tool & buyer utility map -- Phase: Prototype -- Frequently used kinds of prototypes
Focused experiments -- Critical Experience Prototype (CEP) & Critical Function Prototype (CFP) -- Crazy experiments -- Dark horse prototype -- Combined experiments -- Funky prototype -- Imagining the future -- Vision prototype -- Prototype with a first function -- functional (system) prototype -- Solutions in detail -- "X is finished" -- (Hopefully) at the finish -- Final prototype -- Exploration map -- Prototype to test -- Service blueprint -- MVP = Minimum viable product -- Phase: Test -- Testing sheet -- Feedback capture grid -- Powerful questions in experience testing -- Solution interview
Structured usability testing -- A/B Testing -- Phase: Reflect -- I like, I wish, I wonder -- Retrospective "sailboat" -- Create a pitch -- Lean canvas -- Lessons learned -- Road map for implementation -- Problem to growth & scale innovation funnel -- Applications -- Universities: ME310 at Stanford University -- Companies: "Co-creation toolbox" by Siemens -- Intrapreneurship: "Kickbox" by Swisscom -- Transformation: "Digital transformation road map" -- Promotion of young talent: "Young innovators" -- Personal change: "Design thinking life" -- Closing words -- Authors & contributors
Electronic reproduction. Ann Arbor, MI Available via World Wide Web.
Description based on online resource; title from digital title page (viewed on June 15, 2020).